All products are made to order, in house, with some support from third parties manufacturers to ensure graphic design quality.
Certain types of items cannot be refunded or returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Damages and issues
All sales are FINAL, unless your order is received in a defective manner. For example, faulty printing or if we send the wrong item or incorrect size in error.
Please ensure that your mailing address is correct when placing your order. If a shipment is returned as undeliverable, the item will be reshipped at the expense of the customer.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive an item that you did not order, so that we can evaluate the issue and make it right.
To start a return, you can contact us at stephanie@goosegeeks.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Stephanie@goosegeeks.com.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund as well.
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